Liveops Achieves Recognition with Stevie Awards for Customer Service

Scottsdale, AZ – January 29, 2026 – Liveops, a prominent provider of flexible customer experience solutions, has proudly announced its achievement of one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service.

For the second consecutive year, Liveops has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. Additionally, the company secured Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This consecutive Gold recognition underscores Liveops’ commitment to learning and development, which includes its innovative Learning-as-a-Service (LaaS) model. This approach enhances agent readiness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality as demand fluctuates.

The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales on a global scale. These accolades highlight Liveops’ performance-driven strategy for service delivery, which integrates highly skilled on-demand talent, precision scheduling, and practical AI to assist enterprises in scaling without compromising quality, compliance, or customer trust.

“This recognition showcases our dedication to providing high-quality, flexible customer experience solutions that our clients rely on,” stated Molly Moore, Chief Operating Officer of Liveops. “Our trusted agent certification programs establish a high standard for quality, while our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-enables us to assist enterprises in modernizing their customer experience operations with confidence. We are honored to be acknowledged as a trusted transformation partner and innovator in a rapidly changing CX landscape.”

Recently, Liveops unveiled LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, implement governance and measurement, and scale proven solutions into production.

“Recognition across various Stevie categories reinforces that innovation at Liveops is centered on execution rather than mere hype,” remarked Jim Watson, Chief Executive Officer of Liveops. “LiveNexus exemplifies this philosophy-supporting clients in modernizing responsibly while upholding quality, compliance, and trust.

About Liveops

Liveops is transforming the concept of outsourced customer service in today’s always-connected world, grounded in the belief that authentic connections foster brand loyalty. For over 25 years, the company has combined state-of-the-art technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability-enabling brands to meet customer needs anytime, anywhere. From intricate interactions to seasonal demands, Liveops proudly serves Fortune 500 and enterprise clients, delivering personalized experiences that build trust and create lasting impact. It’s not outsourcing, it’s outsmarting. About LiveNexus by Liveops

LiveNexus is the AI and human orchestration engine from Liveops that empowers enterprises to modernize customer experience with assurance. Fueled by real-world CX data and a nationwide talent network, LiveNexus allows brands to experiment, learn, and scale AI-driven solutions with operational rigor, accountability, and speed.

About The Stevie Awards

The Stevie Awards are presented across nine programs, including the Stevie Awards for Sales and Customer Service. Each year, these competitions receive thousands of entries from organizations worldwide and are evaluated by professionals from various fields across the globe. The Stevie Awards honor exceptional performances in the workplace internationally.

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Contact Information:

Liveops

1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States

Shelby Bozekowski
+1(720) 209-2818
https://liveops.com