Liveops Celebrates Stevie Awards for Outstanding Customer Experience
Scottsdale, United States – January 31, 2026 / Liveops /
Scottsdale, AZ – January 29, 2026 – Liveops, a prominent provider of flexible customer experience solutions, has announced that it has achieved one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service.
For the second consecutive year, Liveops secured the Gold Stevie Award for Customer Service Training or Coaching Program of the Year, along with Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This consecutive Gold recognition underscores Liveops’ commitment to learning and development, which includes its innovative Learning-as-a-Service (LaaS) model aimed at enhancing agent preparedness through efficient onboarding, certification, and coaching. This approach enables enterprise programs to launch more quickly while maintaining quality as demand fluctuates.
The Stevie Awards for Sales and Customer Service honor the accomplishments of contact center, customer service, business development, and sales professionals globally. These accolades highlight Liveops’ results-oriented strategy for service delivery, which combines highly skilled on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling operations without compromising quality, compliance, or customer trust.
“This recognition is a testament to our dedication to providing high-quality, flexible customer experience solutions that our clients rely on,” stated Molly Moore, Chief Operating Officer of Liveops. “Our trusted agent certification programs establish a high standard for quality, and our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-enables us to support enterprises in modernizing their customer experience operations with assurance. We take pride in being acknowledged as a reliable transformation partner and innovator in a rapidly changing CX environment.”
Recently, Liveops unveiled LiveNexus by Liveops, an AI and human orchestration platform designed to assist enterprises in assessing AI and automation use cases within a controlled sandbox, applying governance and metrics, and scaling proven solutions into production.
“Recognition across multiple Stevie categories emphasizes that innovation at Liveops is about execution rather than mere hype,” remarked Jim Watson, Chief Executive Officer of Liveops. “LiveNexus embodies this philosophy-supporting clients in modernizing responsibly while upholding quality, compliance, and trust.
About Liveops
Liveops is transforming the concept of outsourced customer service in a modern, always-connected world, founded on the belief that authentic connections foster brand loyalty. For over 25 years, the company has combined cutting-edge technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability-enabling brands to meet customer needs anytime, anywhere. Whether handling complex interactions or seasonal spikes, Liveops proudly serves Fortune 500 and enterprise clients, delivering personalized experiences that build trust and create lasting impact. It’s not just outsourcing; it’s outsmarting. About LiveNexus by Liveops
LiveNexus is the AI and human orchestration engine from Liveops that empowers enterprises to modernize customer experience with confidence. Leveraging real-world CX data and a nationwide talent network, LiveNexus allows brands to experiment, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.
About The Stevie Awards
The Stevie Awards are presented in nine different programs, including the Stevie Awards for Sales and Customer Service. These competitions receive thousands of submissions annually from organizations around the world and are evaluated by professionals from various industries globally. The Stevie Awards celebrate outstanding achievements in the workplace across the globe.
Learn more.
Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States
Shelby Bozekowski
+1(720) 209-2818
https://liveops.com
